Emergency Contact

For urgent AI system issues, critical business disruptions, or immediate assistance needs. Our emergency response team is available 24/7.

Immediate Response Channels

Choose the fastest way to reach our emergency response team

Emergency Hotline

Direct phone line for critical system issues and immediate assistance

WhatsApp Emergency

Quick messaging for urgent issues that need immediate attention

WhatsApp Now

Instant messaging

Emergency Email

Send detailed emergency reports for complex system issues

Send Emergency Email

Response within 1 hour

Emergency Response Process

What happens when you contact our emergency team

1

Immediate Response

Our emergency team responds within 5-15 minutes of your contact. We prioritize critical system issues and business disruptions.

2

Issue Assessment

We quickly assess the severity and impact of your issue to determine the appropriate response level and resource allocation.

3

Immediate Action

Our team takes immediate action to stabilize your systems, implement workarounds, or restore critical functionality.

4

Resolution & Follow-up

We work until your issue is fully resolved, then provide a detailed report and recommendations to prevent future occurrences.

What Constitutes an Emergency?

Understanding when to use emergency contact channels

🚨 Critical Emergencies

  • Complete system failure or downtime
  • Security breaches or data loss
  • Customer-facing service disruptions
  • Financial transaction failures
  • Regulatory compliance violations

📧 Regular Support

  • General questions about AI services
  • Feature requests or enhancements
  • Scheduled maintenance inquiries
  • Billing or account questions
  • Non-critical bug reports

Not an Emergency?

For non-urgent inquiries, please use our regular contact channels